How to Choose CRM Software In case, you’re not clear on what a big deal CRM is start with this article before delving into CRM software: What is CRM? A Beginner’s Guide. In theory, you can do CRM with spreadsheets or even just bits of paper, but it would be very difficult. Unless you can count your customers on one hand or you have a one-step delivery...
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Ok. This is a big topic, so strap in. CRM stands for Customer Relationship Management. As you might guess, that’s everything that goes into managing your business’s relationship with its customers. When people talk about CRM they usually mean: [qodef_list_ordered]The process or processes of CRM Some software that supports CRM A job role responsible for CRM[/qodef_list_ordered] People are usually talking about that last one. They will say a...
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